דף משרה

מס' המשרה: 22455

שם המשרה: Professional Services Engineer Tier 1/2

אזור: גוש דן

תיאור של המשרה:
WE ARE LOOKING for a Professional Services Engineer - Tier 1/2 to join the professional services team in our Herzliya Office. 🤩

Responsibilities ✍
·      Monitoring and maintenance of production environments
·      Ongoing tasks as servers upgrades, systems upgrades remotely
·      Assist with analyzing and resolving technical issues
·      Report and submit product defects in the bug-tracking system
·      Assist with performing root cause analysis (RCA) determination
·      Providing product feedback and insights to internal teams
·      Designing and maintaining the knowledge base


Requirements 🔎

·      Academic degree(s) is a must, Computer Science/information systems or equivalent – Advantage.
·      2+ years of experience in implementation and customer-facing activities in an international environment
·      Experience in MS-SQL (SQL scripting) - must
·      Experience with debugging tools and analyzing logs
·      Experience in installations and maintenance of OS in Azure – advantage
·      Experience in Power BI - advantage
·      Background in networking technologies (HTTP, DNS, SSL, TCP, UDP)
·      Familiar with network software diagnostic tools, such as Wireshark and fiddler
·      Knowledge of web technologies, including HTML, CSS, XML, JSON, etc.
·      Understanding and executing API requests and IIS
·      Fluent English (writing and speaking)

 

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